Local Officials: Stronger, Together Podcast

Episode 9c: You’ve Been Cyber-Attacked: When Nothing Works at All Five Things Every City Manager Should Know

Scott Houston Season 1 Episode 9

In this eye-opening episode, Scott interviews City of Tomball Assistant City Manager Jessica Rogers. Cyber-criminals hacked Tomball at the end of 2022, and the city is still – one year later – dealing with the aftermath. In this episode – which should be required listening for every city manager in Texas (and beyond) – Jessica explains exactly what it’s like to have essentially every computer system go down, including 9-1-1 dispatch, utility metering and billing, permitting, and everything in between. She’ll also describe the long road to getting everything up-and-running. Don’t miss this chill-inducing story.

 

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